Privacy Policy
Last updated: 18 October 2026. This policy explains how Zorba IPTV (zorbaiptv.si) processes information when you browse our website, contact us or place an order.
Information we collect
We may collect your full name, email address, telephone or WhatsApp number, country, selected plan, order details, and correspondence. We also process technical information such as IP address, browser information and essential website cookies needed for security, checkout and site functionality.
Why we use it
We use this information to process and manage orders, communicate about setup and support, prevent fraud, maintain security, meet applicable legal and accounting obligations, and respond to requests. We do not sell customer personal information.
Payments and service providers
When a payment method is enabled, payment information may be processed by the relevant payment provider under its own privacy policy. We may use hosting, email, security, analytics and checkout providers only as necessary to operate the service. Do not send payment card numbers or passwords by WhatsApp or email.
Cookies
Our website may use essential cookies for shopping cart sessions, checkout and security. Optional analytics or marketing cookies should be used only in accordance with applicable consent requirements.
Retention and your rights
We retain information only as long as needed for service, support, legal or accounting purposes. Depending on your location, you may request access, correction, deletion, restriction or portability of your personal data and object to certain processing. Legal retention requirements may limit deletion.
International processing and security
Some service providers may process data in other countries. We use reasonable technical and organisational safeguards, but no internet service is completely secure.
Contact
For privacy questions or requests, email contact@zorbaiptv.si. We may update this policy and post the revised date here.